Commonwealth of Pennsylvania


Position Number:  50572881

Description Activated On:  1/26/2023 11:40:03 AM

Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

This position is responsible for directing the Federal National Flood Insurance Program (NFIP) within Pennsylvania as well as managing the Commonwealth's Floodplain Management & Insurance Program (FPM&IP) under the Director, Emergency Management Hazard Mitigation, Insurance and Resilient Communities Office within the Recovery Deputate.

This position determines and defines new and current policies for the NFIP; provides technical assistance to municipalities for developing, updating, and implementing the flood protection plan for Pennsylvania as mandated in Pennsylvania Floodplain Management (Act 166 of 1978): serves as a liaison between NFIP, participating communities, and the Federal Emergency Management Agency (FEMA) Region III/FEMA Headquarters; and implements floodplain management initiatives in accordance with agency goals to ensure that state and federal mandates and local floodplain needs are met, including conducting local program reviews, providing prompt complaint responses to officials and citizens, assisting in flood hazard mitigation planning efforts and disaster responses, and tracking program accomplishments. The Manager is the commonwealth's Subject Manager Expert in FEMA's NFIP Program Risk Rating 2.0.

The Manager serves as liaison with PA Department Environmental Protection (DEP) regarding the Storm Water Management (Act 167 of 1978) and the County Conservation Districts.

This Manager, along with PEMA's Grants Management Director, also has responsibility for ensuring completion of the objectives and grant management requirements of FEMA's annual Community Assistance Program State Services Support Element (CAP-SSSE), Cooperative Technical Partners (CTP) and High Hazard Potential Dam (HHPD) Grant Agreements with FEMA Region III. Additionally, is the Primary Point of Contact and Assessment of the FEMA Tiered State Framework and NFIP Delivery/State FPM Gap Analysis and resolution.

This position reports to the Office Director, Emergency Management Mitigation, Insurance and Resilient Communities, and is solely responsible for managing these programs.

Responsible for completing mandatory FEMA Independent Study Courses as requested.
IS-100 Introduction to ICS
IS-700 Introduction to NIMS
IS-800 National Response Framework
IS-273 - How to Read a Flood Insurance Rate Map (FIRM)
IS-1105.A - Elevation Certificate Made Easy
IS 2200 - Basic EOC Functions
PEMA Duties & Responsibilities of a Floodplain Manager
G/E/L-273 - Management of the Floodplain thru the National Flood Insurance Program (NFIP)

Performs other related duties as assigned.

NOTATION OF SCHEDULE: During an emergency, employee may be required to work 12-hour
shifts. Employee may have their work schedule and/or hours changed or modified based on the emergency and assignment needs. Except for emergencies, changes to schedules and work hours will be provided at least two weeks in advance.


This employee is an Essential Worker.

Performs tasks to be assigned during periods of emergencies. Such tasks may differ from normal day-to day routine. These emergency assignments are, at times, received with little or no advance notice and may last for any period of time ranging from a few hours to several weeks or more, depending on the nature of the circumstance.

The emergency assignments are sometimes performed under adverse (less than favorable) conditions and may require travel to a disaster site for short or extended periods of time.

This position performs operational assignments as required during actual emergencies. Position may serve in the Commonwealth Response Coordination Center (CRCC) and must be available to work outside of the normal work hours, to include weekends and overnights, when activated.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.


• Serves as PEMA's NFIP Program Manager as well as PEMA's FM&IP Manager. Coordinate activities with Supervisor, staff, and FEMA, at a minimum, on a weekly basis.

Drafts Legislative/Gubernatorial/Public Official Response and Correspondence
and Liaison with External Affairs and PEMA Legislative Liaison and other affected parties such as PEMA, DEP and PA Insurance Commission Press Secretaries.

Coordinates floodplain management activities with localities to ensure that state and
federal mandates and local floodplain program needs are met. As applicable, provide articles of significant activities or accomplishments relevant to the programs in the Division's Monthly Report to PEMA Executives.

• Develops program strategies with PA Department of Environmental Protection, Department of Community and Economic and Development (DCED), Pennsylvania Department of Transportation, PA Department of General Services (Leased and owned state facilities in the SFHA), Department of Labor & Industry (Codes and ASCE7/24 recommendations) and FEMA Region III. Develops strategies that support the development of the Division and Department strategic plans related to floodplain management. Assists with FEMA's Federal Insurance Management Agency (FIMA) Moonshot to double NFIP policies within the commonwealth in the next five years.

• Provides updates to FEMA on future mapping initiatives in studied and unstudied areas based on data: Social Vulnerability Index, Disaster Data (NFIP and Private Flood Insurance Claims, Individual Assistance, and Other Needs and Assistance).

• Tracks floodplain program's overall accomplishments for area of responsibility and progress toward goals in the CAP-SSSE Statement of Work and provides weekly reports of all work to Supervisor. Responsible for input in FEMA's ND Grants platform (Moving to FEMA Grant Outcomes in the future).

• Updates FEMA's Program Databases (PIVOT, Community Information System (CIS), RMD, FEMA's On-line Representations and Certification Application (ORCA) and Share point accesses); as well as FEMA's NFIP community databases (CIS and ORCA) as needed to track pertinent local floodplain management information; administers FEMA grant development, monitoring, and reporting. Ensuring FEMA Justice 40 initiatives and requirements are validated through the use of the new FEMA Community Engagement Prioritization Tool (CEPT) and the CDC Social Vulnerability Index (SVI).

Assists Supervisor and Business and Administration Manager in management activities for Federal grants; ensures the Agency meets deadlines for grant applications, quarterly reports to FEMA, and financial reporting; drafts Quarterly CAP-SSSE and CTP reports for FEMA; drafts year-end Final Progress CAP-SSSE and CTP reports to FEMA; drafts annual Statements of Work (SOW)/Agreement and Business Plan for the CAP-SSSE and CTP grants for submittal with the applications to; identifies and applies for new grant opportunities.


• Advises Supervisor on policy or constituent matters that may require additional follow-up or are otherwise of significance.

Coordinates NFIP and NFM&IP with the Public Assistance Disaster Grant Program, created by Act 187 of 2014, as amended§§ 35 Pa. C.S. 7921-7926.

• Plans, schedules, and conducts Community Assistance Visits (CAVs) and Community Assistance Contacts (CACs) according to the annual CAP-SSSE grant agreement with FEMA. Develops a preliminary schedule (subject to revision based upon community requests for assistance, federal disaster responses, or identification of possible NFIP non-compliance issues) for the CAV s and CA Cs based upon the prioritization system. Provides and documents General Technical Assistance (GTA) contacts in CIS and relays pertinent info to PEMA Area Offices, Counties, Local Floodplain Administrators (FPAs) and Building Code Officials as appropriate and necessary.

• Partners with Professional Associations and Government Entities to Promote Program Goals by ensuring PEMA meets assigned goals for the CAP-SSSE and CTP Cooperative Agreements between DCED, PEMA and FEMA. Not limited to the Keystone Emergency Management Association, PA Association of Floodplain Managers, County Commissioner Association of PA, PA Municipal League, PA Boroughs Association, PA State Township Supervisors Association (PSATS), PennBOC. International Codes Council, etc.

• Reviews State Model Ordinance and advance revisions as necessary. Provides local program reviews and assist local officials with enhancing their floodplain program implementation and flood hazard protection strategies while conducting CAV s and CACs. Evaluates the local floodplain ordinances and forwards to FEMA when revised and re-adopted.

Coordinates with Program Planners on reviewing floodplain ordinances from communities that are visited and review those agreed on. Provides guidance higher standards (cumulative Substantial Damage, higher Base Flood Elevation designations, lower Substantial Damage thresholds, no development in the floodway, etc.)

Conducts Local Ordinance Reviews.

Reviews state model ordinance for consistency with PA Labor & Industry/IBC and the NFIP; revises as needed and submits to FEMA. Ensures the review of current local ordinances and enforcement methods to recommend improvements to local floodplain ordinances during mapping updates and resulting from CAV's.

Revises Floodplain Ordinance Review Checklist to be up to date with current State Model Floodplain Ordinances and Pennsylvania Uniform Statewide Building Code (2015).

• Provides planning (including programmatic) and technical assistance and prompt complaint response to local officials and citizens on floodplain issues. Assists communities in their development/ revisions based upon new flood hazard data, as developed by FEMA or its agents during the flood mapping process, in the updating of the Digital Flood Insurance Rate Maps (DFIRMs).

Provides Technical Assistance and process for MT-1 Conditional Letter of Map Amendment (CLOMA), Letters of Map Revision Based on Fill (LOMR-F), Conditional Letters of Map Revisions Based on Fill (CLOMR-F) and MT-2 Conditional Letters of Map Revisions (CLOMR), Letter of Map Revision (LOMR) and Physical Map Requests. Communicate FEMA Monthly Map Changes to County Planning Commissions and County EMA Offices for Situational Awareness.
Provides accurate data and information for flood hazard identification and reduction, floodplain mapping, flood studies, and floodplain management regulations in an electronic/digital format for public awareness purposes as needed or requested.

• Uses CAVs to identify potential compliance problems and to correct program deficiencies and remedy violations.

Coordinates with FEMA staff for clarification regarding the appropriate follow-up and to confer any unresolved compliance problems with FEMA Region III and appropriate partners (Local FPM, County Planning & Zoning, County EMA, County Conservation Districts).

• Assists and supports communities in joining the NFIP Community Rating System (CRS), including the Pennsylvania CRS Work Group. Encourages increased levels of participation in current CRS communities and assists with implementation of activities credited by the CRS. Coordinates with FEMA and FEMA's CRS contractor for training and promotion of CRS in
Pennsylvania. Updates and maintain guidance materials for state level resources currently available that could help localities gain points for CRS activities.


• Effectively and accurately promotes floodplain management, watershed management, and soil and water conservation through communications by all appropriate means including public speaking, articles, and presentations for the benefit of local, state, and federal agencies, non-government organizations, and citizens. Serves as Liaison with the State Planning Board, Interagency Land-Use Board and participate in the 5-year State Land-Use and Growth Management Report Update sessions (Chaired by DCED). Support the State Planning Team in floodplain management initiatives and to coordinate, as needed with the Recovery Duputate Director, SHMO, Deputy SHMO, Public Assistance, Individuals Assistance and VOAD Leads, as well as the PEMA State Resilience Officer.

• Promotes flood hazard awareness and reduction including assistance to local officials in developing and improving a community's status in the CRS. Makes presentations at meetings and workshops that promote and explain the CRS to communities, County and Municipal Planning Offices, Economic Districts, and citizens.

• In a fiscal year, conducts and/or presents in at least three floodplain management workshops/seminars related to NFIP, FIMA, and CRS and participates in other promotional activities. Conducts flood insurance face-to-face workshops and webinars for local officials to support sound floodplain management and flood hazard reduction in Pennsylvania as requested by communities. Encourages and assists, when possible, the FIMA and the Pennsylvania Department of Insurance and its agents with conducting insurance industry workshops within the state and communicate flood risk and promote the purchase of flood insurance. Conducts workshops or presents educational materials to non-traditional groups such as realtors, mortgage companies, and insurance specialists involved in floodplain issues.

• Conducts oral and written presentations, job aids and literature for groups such as the Pennsylvania Association of Floodplain Managers (PAFPM), Pennsylvania Municipal Authorities Association (PMAA), Pennsylvania Municipal League (PML), Pennsylvania State Association of Township Supervisors (PSATS), County Commissioners Association of Pennsylvania (CCAP), Pennsylvania Association of Zoning Officials, Pennsylvania Building & Code Officials Association, PA Chamber of Commerce and Pennsylvania Association of Planning Association (PA APA) Chapter. Schedules and conducts local and county outreach in accordance with CAP-SSSE grant goals.

• Maintains and stores publications for flood hazard identification and reduction, floodplain mapping, flood studies, and floodplain management regulations.


• Continues development of key relationships with the Federal, State, and Regional Stakeholders (County Planning Commission and other state agencies/associations) such as Pennsylvania County Planning Offices and Economic Districts that will advance the Program's goals and objectives. Develops key relationships with members and chapters of the Pennsylvania Association of Floodplain Managers {PAFPM), Pennsylvania Municipal League (PML), Pennsylvania State Association of Township Supervisors (PSATS), County Commissioners Association of Pennsylvania (CCAP), Pennsylvania Association of Zoning Officials, Pennsylvania Building & Code Officials Association, PA Chamber of Commerce and Pennsylvania Association of Planning Association {PA-APA) Chapter in order to promote training of the association membership in floodplain management and flood hazard reduction as it relates to planning and zoning, proper construction in the SFHA, and ordinance compliance.

• Coordinates Flood Hazard Reduction Issues through the Pennsylvania Building Code and Building & Code Officials.

Monitors the municipal floodplain reports due to PEMA in the first quarter of each year.

• Coordinates the interface and necessary relationships of the Public Assistance Disaster Grant Program, created by Act 187 of 2014, as amended§§ 35 Pa. C.S. 7921-7926 with the NFIP.

• Promotes hazard identification and planning activities related to the Pre-Disaster Mitigation (part of DMA-2000), the Hazard Mitigation Grant Program (HMGP), Flood Mitigation Assistance (FMA) Program.

• Implements Executive Order 1978.4 Floodplain Management (Governor Shapp) for the Commonwealth.

• Coordinates with relevant regional (on a statewide basis) and state stakeholders in floodplain management and flood hazard protection including professional associations, planning districts, and non-profits organizations to support Floodplain Program

• Serves as PEMA's coordinating lead for the four United States Army Corps of Engineers (USACE) four districts and US Department of Agriculture/Natural Resources Conservation Service (USDA/NRCS) floodplain planning initiatives including the Floodplain Management Services Program and Emergency Watershed Protection Program and participates in the PA Silver Jackets Team functions, training and meetings.

• Coordinates and works with the Pennsylvania Silver Jackets group and the floodplain planning initiatives including the Floodplain Management Services Program and Emergency Watershed Protection Program; coordinates representation at PA Silver Jackets meetings, workshops and USACE National conferences/webinars.

• Assists PA Silver Jackets Team on planning, coordinating assistance to communities, trainings, outreach, and emergency response.

• Coordinates with other agencies on the interpretation and implementation of Pennsylvania Governor's Executive Order 1978.4 Floodplain Management that requires state projects in a community's SFHA to comply with the locality's floodplain ordinance and other laws /regulations that are applicable for floodplain management in Pennsylvania.

• Assists the Pennsylvania Department of Labor & Industry in their boards interpretation of the Flood Resistant Construction sections of the RBC and IBC codes (board recommendations on a 3-year cycle).

• Assists the Pennsylvania Department of General Services in characterizing the extent of state facilities that have liability due
to flood hazard risks as identified in the Commonwealth of PA Enhanced Hazard Mitigation Plan.

• Reviews and responds to Inter-Agency Permits and returns comments to the appropriate review agency prior to the stated

• Coordinates GIS information with Pennsylvania's GIS Council through PEMA's voting appointed member. Assist the Pennsylvania Spatial Data Access/Penn State University with updates to the PA Flood Risk Tool used by a host of interested partners inter- and intra-state.

• Uses understanding of United States Army Corps of Engineers' (USACE) as well as FEMA Technical Bulletins that are associated with Flood Proofing techniques and mitigation measures in managing programs.


• Develops and maintains a system of integrated web pages that constitute the PA Department's Environmental Protection's Bureau of Waterways Engineering and Wetlands, PA PEMA Flood Tool and Floodplain Management area, USACE and FEMA Region Ill's Risk Analysis Offices; updates the Flood Protection Plan.

• Ensures the Pennsylvania Flood Tool and DCED/PEMA/Insurance websites are maintained and is publicly accessible.

Identifies addresses of repetitive loss properties in Pennsylvania using Data Exchange to determine which A Zones have stream reaches that should be prioritized for elevation/FIS studies, to include FEMA Risk Mapping, Assessment and Planning (RiskMAP) initiatives.

• Oversees mapping activities for updating and revising FEMA's flood insurance studies and maps. Attends FEMA's map scoping and coordination meetings with localities targeted for remapping. Assists communities in their development/revisions based upon new flood hazard data, as developed by FEMA or its agents during the flood mapping process, in the updating process.

Develops, promotes, and coordinates statewide Floodplain Management and FEMA National Floodplain Insurance Program (NFIP) programs for prevention, mitigation, and recovery from natural or man-made disasters.

Reviews county and local floodplain ordinances to ensure conformance with federal and state guidelines and requirements.

Assists in promoting and coordinating floodplain management, enforcement and permitting requirements in an assigned area of the state including collecting data via FEMA required Community Assistance Visits (CAV), Community Assistance Contact (CAC) and General
Technical Assistance (GTA) activities.

Coordinates with federal, state, and local officials concerning NFIP program requirements as well as operational policies and procedures.

Develops and implements organizational and operational policies and procedures pertaining to Floodplain Management and NFIP programs and ensures effective integration with federal and state guidelines and requirements.

Promotes the establishment and effective operation of floodplain management activities within county and local governments, civic organizations, and the private sector.

Promotes the FEMA Community Rating System (CRS) with NFIP literature and "FEMA Region III Get Ready Checklist and communicates updates with current members of the Pennsylvania CRS User Group.

Lectures and leads meetings and discussions on floodplain management topics for all levels of government and other organizations as required.

Prepares and conducts basic and specialized floodplain management, NFIP and flood mapping training programs for emergency management personnel and volunteers, local officials,
private sector representatives (engineers, architects, surveyors, permitting officials) and the public.

Reviews the availability of statewide floodplain management resources, facilities and support functions; assesses additional needs and develops plans and procedures for resource utilization during emergency situations.

Utilizes FEMA Community Information System, PIVOT, FEMA RMD computer systems and software to store and analyze floodplain management program data. Agency subject matter expert on the use of FEMA's Map Service Center and RiskMAP regulator and non-regulatory products.
Analyzes compiled data and makes operational recommendations for improved procedures for response to and mitigation of disasters and emergencies as applicable to the local communities (e.g. Substantial Damage Estimation, Substantial Damage
Determinations, Substantial Improvement and the USACE Residential and Business calculation forms).

Operates and maintains telecommunications and automation/computer equipment in the Commonwealth Response and Coordination Center (CRCC).

Assists in the performance of disaster relief activities in response to emergency situations.

Functions as a lead worker in assigning, reviewing, and coordinating activities of other emergency management specialists, and clerical staff.

Prepares a variety of written correspondence, reports and other official publications pertaining to emergency management program activities.

Travels frequently to provide program assistance and conduct training seminars, workshops and conferences.

Performs related duties as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the theory, principles, and techniques of emergency management organization and operations.

Knowledge of the principles and methods of program planning, organization, and administration.

Knowledge of the structure and operations of state and local (township, town, borough, county) government and quasigovernment agencies (e.g. Susquehanna River Basin Commission, Delaware River Basin Commission, etc.)

Knowledge of the processes and techniques of emergency operations planning and development of training programs related to emergency management programs.

Knowledge of the emergency policies and programs of federal, state, and local governments.
Ability to develop and coordinate plans and procedures for emergency management activities.

Ability to communicate clearly and effectively orally and in writing.

Ability to react quickly and calmly in emergency situations and to function for extended periods of time under stress conditions.

Ability to conduct training seminars and conferences pertaining to emergency management.
Ability to promote floodplain management plans, ordinances/code enforcement and programs among government, civic, and private organizations.

Ability to establish and maintain effective working relationships with federal, state, county, and local officials, civic and private organizations, and the general public.

Ability to critically analyze and evaluate reports, plans, procedures, and utilization of resources related to emergency management to effectively recommend improvements to develop
comprehensive alternatives.

Ability to interpret and adhere to federal regulations governing emergency and floodplain management programs and activities.

Ability to learn to operate a personal computer and utilize computer software packages.
* Ability to learn to operate and maintain telecommunications and automation/computer equipment such as telephone, field radio, and PEMA assigned vehicle systems (Siren, Lights, PA system).


• Initial deployment for Preliminary Damage Assessments (PDAs) and to the Joint Field Office (JFO) shall be coordinated and approved by Supervisor. Subsequent activities for disaster response and recovery shall be coordinated with Supervisor.

Provide technical and planning assistance to PEMA, DCED and FEMA, as assigned, at the JFO during the response and recovery work for a Presidentially Declared flooding disaster events.

• Assistance provided at the JFO should be limited to issues and tasks relative to floodplain management, NFIP, flood hazard identification, and flood mapping. Provides assistance to communities in the declared areas regarding Substantial Damage
Estimation (SDE)/Substantial Damage Improvement (SDI), use of NFIP's Increased Cost of Compliance (ICC), assistance to communities desiring to join the NFIP, NFIP compliance and enrollment, technical and planning issues, and hazard mitigation advisement.

Employee may be required to work 12-hour shifts. Employees may have their work schedules changed to five consecutive days within a seven-day period based on customer/assignment needs. Employee's work hours may be modified based on customer/assignment needs. Except for emergencies changes to schedules and work hours will be provided at least two weeks
in advance.

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Prepares written responses to local jurisdictions responsible for complying with the National Flood Insurance Program in the commonwealth. May include preparing legislative responses as well for management on technical information regarding floodplain management/NFIP issues, requirements and local concerns and impacts.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License


Licenses, registrations, or certifications:


Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 1. Communicates effectively both orally and in writing with supervisors, managers and the public.
 2. Uses various forms of office or work-related equipment, including a computer.
 3. Lifts, push, etc., various files and/or office or work-related equipment.
 4. Leads or attends meetings, conferences, or participate in disaster related activities in locations throughout the Commonwealth.
 5. Possesses physical and mental stamina to work under high pressure conditions for extended periods of time.
 6. Makes independent decisions in accordance with established policies and procedures.
 7. Exercise effective supervision over staff.
 8. Must be able to carry 50 pounds of administrative, NFIP/Floodplain Management and Personal Gear
 9. Employee may be asked/requested to Telework by PEMA but must adhere to PEMA Telework guidance in affect.